QUALITY ASSURANCE OFFICER

TITLE:  Quality Assurance Officer

GRADE:

ANSWERABLE TO: Quality Assurance Manager

RESPONSIBLE FOR:

DEVELOPMENT DATE:  April 2022

DEVELOPED BY: HRODM, RECTOR

• To support the Quality Assurance Manager to ensure the development of fit for purpose quality assurance policies and procedure and monitor implementation and effectiveness;
• Manage administration associated with programme validation and reviews including logistics management, note taking, liaising with the academic and relevant stakeholders;
• Provide mechanisms for the collection, analysis and dissemination of quality improvement data relating to students and graduates’ experiences of courses and programs, and graduate preparedness for employment;
• Coordinate and facilitate the collection, processing, and reporting of QA data for the CAS Quality Improvement System that leads to the enhancement of quality improvement processes;
• Facilitate and coordinate the sharing of QA best practice and supports institution-wide benchmarking against best practice standards in order to continuously improve the delivery of programs and support services;
• Contribute to the development of the CAS by monitoring programs and identifying areas for improvement; by observing and implementing institution and system-wide policies and procedures; and by participating in extra-curricular activities and community events;
• To develop schedules of assessments and reviews for various CAS departments;
• Support the institutional review process and the completion of institutional self-evaluation;
• Liaise with Council on Higher Education (CHE) for the accreditation and registration processes.
• Lead “CAS” responsiveness to and compliance with accreditation and statutory bodies requirements;
• Manage the process of ensuring the accuracy of information received and the communication of same post validation/review process;
• Act as a point of contact and communication contact with validating bodies as required;
• Act as desk reviewer for all programme validations and reviews.
• Conduct development and training sessions for staff on Quality Assurance policies and procedures;
• Keep an accurate record of all approved programme schedules and dates in which they are due for the next review;
• Ensure the administration and accurate and appropriate recording and storage of Quality Assurance (QA) records and associated documentation;
• Work with the Registrar to ensure that that the learners needs are met;
• To ensure that all reports to CHE, MOET go through quality assurance processes;
• Coordinate and document the proceedings of the Quality Assurance Committee;
• Act as the secretary to Quality Assurance committee;
• Assist with graduation and student registration;
• Any duties as may be assigned from time to time;

Degree in Education Management or Economics or  Statistics or Professional qualification in Finance and Accounting and or related Degree is social sciences plus 3 years working experience in higher education with a focus on Quality assurance;

OR

Master’s Degree in Education Management or Economics or Statistics or Professional qualification in Finance and Accounting and or related Master’s Degree is social sciences plus 2 years working experience in higher education with a focus on Quality assurance;

Personal Attributes

• Flexible and receptive to change
• Excellent interpersonal and networking skills
• Results driven oriented, with a dedication to achieving targets and goals
• Willingness to participate in appropriate administration processes

Relevant Experience

• Understanding of both professional and academic qualifications
• At least 2 years in a HE environment is preferred
• Knowledge of higher education policy development and analysis
• Quantitative analysis skills for data and trend analysis
• A proven track record of quality assurance issues
• Knowledge of Lesotho national education system
• Ability to communicate effectively both orally and writing
• Computer Literacy

Interested applicants should send their detailed CV and certified copies of educational certificates to the Human Resources &Organizational Development Manager at the Centre for Accounting Studies, 46 Bowker, Old Europa or email to recruitment@cas.ac.ls  on before 22^nd April 2022.

Correspondence will be limited to shortlisted candidates only.  Applicants who have not been contacted within 30 days of the closing date must consider their applications as unsuccessful.